Text messaging program

SMS Terms & Conditions

Effective date: April 11, 2026

How to Opt In

You may opt in to receive SMS messages from The Paola Agency by providing your mobile number through our website forms, quote request form, written communications, or by initiating a text message conversation with us at (480) 690-6688.

Types of Messages

After opting in, you may receive text messages from The Paola Agency that include:

• Account notifications, policy updates, billing reminders, and documentation requests
• Customer care messages, service responses, and appointment coordination
• Marketing or quote follow-up messages where consent has been provided

Consent

By opting in, you agree to receive account notifications, customer care, and marketing text messages from The Paola Agency. Consent is not a condition of purchase.

Message Frequency

Message frequency may vary depending on your request, policy needs, and communication preferences.

Fees

Message and data rates may apply based on your wireless carrier plan.

How to Opt Out

You may opt out at any time by replying STOP to any text message. After opting out, you may receive one final confirmation message and no further SMS messages unless you opt in again.

Help and Support

For help, reply HELP to any message, visit our Help page, call (480) 690-6688, or email gabe@thepaolaagency.com.

Privacy

Your information will be handled according to our Privacy Policy.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Changes to These Terms

The Paola Agency may update these SMS Terms & Conditions from time to time. Any updates will be posted on this page with a revised effective date.